Hilton Chicago Provides Kendall College Students with Immersive Learning Experience芝加哥希尔顿酒店为肯代尔大学的学生提供身临其境的学习体验
学习会议和大型会议课程的学生模拟策划大型会议
芝加哥——2011年8月12日，肯代尔酒店管理学院宣布：由Glen Ramsborg教授（博士、CMP）讲授会议和大型会议课程的学生在芝加哥希尔顿酒店模拟策划大型会展。该创新课程的一部分就是学生和酒店的管理团队直接合作，策划大型会议的方方面面，进行了大量的学习实践。
肯代尔酒店管理学院院长Jeffrey Catrett表示：“Ramsborg教授设计的课程为肯代尔大学的学生提供了一次与会议和会展领域专业人士相互交流的绝佳机会，从而获得现实世界的经验。该课程旨在鼓励学生将课堂所学知识应用到真实的会展管理环境中。”
肯代尔的学生在希尔顿酒店开展的第一个项目是策划和进行大型会展，然后任意选出一组为峰会（Summit Meeting）工作，行业内也称峰会为预备会（Pre-Convention Meeting），这组学生在芝加哥希尔顿酒店员工的面前展现他们的工作。峰会在主要出席者到达之前一两天就开始了，旨在最后一次确保会议的各个细节都准备就绪。
大约15名酒店部门领导参加了模拟峰会，提问、检查学生团队完成的会展规范指南（Event Specifications Guide）和宴会活动秩序（BEOs，Banquet Event Orders）。酒店部门代表包括：前台接待部、会计部、会展管理部、安保部、餐饮部、宴会和会展部和销售部。
Ramsborg教授表示：“这种现实世界的学习经验为我们的学生提供了一次与每天都在进行会议工作的行业专业人士互动的独特机会。这是一种非常积极的学习经历，每个季度的紧张工作，对细节的注重，所有这些组成了一场完美无暇的会议。”
肯代尔酒店管理学院提供会议和会展管理课程，课程由像Ramsborg教授一样优秀的教师团队教授，他们都是行业专家，为学生提供课堂内外的学习机会。课程设计旨在满足当前的行业需求，同时注重会议专业人员认证（CMP，Certified Meeting Professional）的国际标准。除了学习理论知识以外，学生还要培养领导力、团队合作能力以及注重细节的能力。芝加哥肯代尔大学的地理位置为学生提供了接触大量酒店、大型展览和会展的机会，他们能够通过课程项目和2次行业实习完善自身的技能。这些职业发展机会为学生毕业后成为行业领导人做好了准备。
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Hilton Chicago Provides Kendall College Students with Immersive Learning Experience
Students in Conventions and Large Meetings Course Simulate Planning Large Meeting
Chicago—August 12, 2011—The Kendall College School of Hospitality Management announced today that students in its Conventions and Large Meeting course, taught by Professor Glen Ramsborg, Ph.D., CMP, simulated planning a large meeting at the Hilton Chicago. As part of this innovative course, students worked directly with the hotel’s management team in an immersive learning exercise that included designing all aspects of a large meeting.
“Professor Ramsborg succeeded in creating a course that gives Kendall College students an excellent opportunity to interact with professionals in the meetings and events field and gain real-world experience,” said Jeffrey Catrett, dean of the Kendall College School of Hospitality Management. “This course was specifically designed to challenge students to apply the concepts they have learned in the classroom to a real event management setting.”
Kendall students first worked on scenarios to plan and execute a large meeting at the Hilton Chicago, and one team was randomly selected to present their work at the Summit Meeting, also known in the industry as a Pre-Convention Meeting, to the staff at the Hilton Chicago. The Summit Meeting typically takes place one or two days before the major arrival of attendees and its purpose is to review all of the details of the meeting one last time.
Approximately 15 department heads from the hotel attended the mock Summit Meeting to ask questions and clarify information presented in the Event Specifications Guide and Banquet Event Orders (BEOs) that were completed by the student team. Some of the hotel departments represented included reservations, accounting, event management, security, catering, banquet and events, and sales.
“This real-world learning experience gave our students the unique opportunity to interact with industry professionals who are, on a daily basis, involved in executing meetings and conventions,” said Professor Ramsborg. “It was an extremely positive learning experience and brought closure to a quarter of intense work and attention to detail – all of which goes into making a meeting flawless.”
The School of Hospitality Management at Kendall College offers a concentration in Meetings and Events Management with courses taught by distinguished faculty, like Professor Ramsborg, who are experts in the field and provide opportunities for students to learn in and out of the classroom. The curriculum is tailored to meet the current needs of the industry with a focus on the Certified Meeting Professional (CMP) International Standards. In addition to learning theory, students practice leadership, detailed execution and teamwork. Kendall’s Chicago location provides students access to a vast network of hotels and some of the largest exhibition and event venues where they can perfect their skills through class projects and two required industry internships. These opportunities for professional development prepare students to be leaders in the field upon graduation.
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